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Shipping Policy

US Shipping Policy

  • We ship via USPS on the next business day after receiving an order. We are closed on weekends and federal holidays. The buyer will receive an email with a tracking number once the order has shipped.
  • Standard shipping prices for pre-made grillz and jewelry are as follows:
    • USPS Ground Advantage - 3-5 days $4.99
    • USPS Priority - 2-3 days $8.99
    • USPS Express - 1-3 days $39.99
  • The buyer must provide a valid shipping address. Packages that are returned back to us due to an invalid address can be reshipped at customers’ expense or refunded less the shipping charges.

Custom Grillz Orders: Your finished grillz ship for a flat $9.99, free on orders over $400, and typically arrive within 2-4 business days once complete. Production typically takes 3-5 weeks from the time production begins on your usable molds, varying by style. Depending on your region and order value, we ship via USPS (Ground Advantage or Priority Mail) or FedEx, whichever delivers your piece safely and on time. If your order includes a mold kit, it ships separately so you can take your impressions right away. If you chose to send your own molds, we'll email your prepaid return label within one business day.

 

International Shipping Policy:

  • You can view our most updated international shipping quotes during checkout or contact us for more information. 
  • Buyers are responsible for customs duties, taxes, and other regional charges and are not included in our shipping charge. 
    • Packages returned back to us due to non-payment of import duties can be reshipped at customers’ expense or refunded less the shipping charges. 
  • We currently offer international shipping for custom-fit grillz to US APOs/FPOs, as well as the following countries: 

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Japan, Netherlands, Norway, South Korea, Sweden, Switzerland, United Kingdom.


Depending on what you ordered, you can expect the following:

  • Custom Grillz - If your order includes a mold kit, we ship it within 1 business day.
  • Custom Pendants - We will send a shipment confirmation, but the package will not be shipped for 6-8 weeks to allow for production.
  • Custom Jewelry - We will send a shipment confirmation, but the package will not be shipped until production is finished, which varies from design to design. 
  • Pre-made Jewelry - We will send your order out within 1 business day.
  • A Mix - We will ship out the physical products within 1 business day and then send a second package with your custom jewelry if ordered. (If you ordered a chain with a custom pendant, we will hold the chain until the pendant is completed.)