Shipping Policy

US Shipping Policy

  • We ship via USPS on the next business day after receiving an order. We are closed on weekends and federal holidays. The buyer will receive an email with a tracking number once the order has shipped.
  • Standard shipping prices are as follows:
    • USPS First Class - 3-5 days $4.99
    • USPS Priority - 2-3 days $8.99
    • USPS Express - 1-2 days $39.99
  • The buyer must provide a valid shipping address. Packages that are returned back to us due to an invalid address can be reshipped at customers’ expense or refunded less the shipping charges.

 

International Shipping Policy:

  • You can view our most updated international shipping quotes during checkout or contact us for more information. 
  • Buyers are responsible for customs duties, taxes, and other regional charges and are not included in our shipping charge. 
    • Packages returned back to us due to non-payment of import duties can be reshipped at customers’ expense or refunded less the shipping charges. 
  • We currently offer international shipping for custom-fit grillz to US APOs/FPOs, as well as the following countries: 

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Japan, Netherlands, Norway, South Korea, Sweden, Switzerland, United Kingdom.


Depending on what you ordered, you can expect the following:

  • Custom Grillz - We will send mold kits within 1 business day.
  • Custom Pendants - We will send a shipment confirmation, but the package will not be shipped for 6-8 weeks to allow for production.
  • Custom Jewelry - We will send a shipment confirmation, but the package will not be shipped until production is finished, which varies from design to design. 
  • Pre-made Jewelry - We will send your order out within 1 business day.
  • A MixWe will ship out the physical products within 1 business day and then send a second package with your custom jewelry if ordered. (If you ordered a chain with a custom pendant, we will hold the chain until the pendant is completed.)