We want everyone to be able to browse, design and order from Custom Gold Grillz. That includes people who use screen readers, keyboard-only navigation, screen magnifiers, voice control or other assistive technology.
We're working toward WCAG 2.2 Level AA. WCAG stands for the Web Content Accessibility Guidelines, a widely used set of guidelines for making websites easier to use for people with disabilities.
This page explains what we're doing, where you might run into trouble, and how to get help right now.
Automated tools don't catch every problem, so your feedback really helps.
We're still improving some parts of our own pages.
Some features on our site are made and run by other companies. We don't control how they're built, and some may not work well with assistive technology:
If anything on our pages or in these tools gets in your way, contact us and we'll help you finish what you were doing.
You can order with help from our team by phone, text or email, instead of using the website's product pages and cart. You'll get the same products, prices and promotions as on the website.
Call or text: (415) 413-4915. We answer calls Monday to Friday, 9am to 5pm Pacific time. If we can't pick up, or you call outside those hours, leave a voicemail with your name and number, or send us a text, and we'll get back to you.
If you text us about an order, we may send you automatic updates about it from (415) 413-4915. Our team may also text the phone number on your order about that order. Msg & data rates may apply. Reply STOP to stop. Texting us doesn't sign you up for marketing texts. See our Mobile Terms.
Email: support@customgoldgrillz.com
If you're deaf, hard of hearing or have a speech disability, you can also call us through a relay service by dialing 711.
We sell online only, so we don't offer walk-ins, in-person shopping, pickups or fittings. Phone, text and email are the best ways to reach a person.
If you need one of our policies, a product's details or our mold kit instructions in a different format, just ask. We'll work with you to provide it in a way that works for you, such as plain text by email.
For any privacy request, such as seeing, correcting or deleting your information, email support@customgoldgrillz.com with the subject "Privacy request". To opt out of the sale or sharing of your personal information, you can also use our Your Privacy Choices page. Our Privacy Policy has the details.
If something on our site is hard to use, please let us know. Email support@customgoldgrillz.com with the subject "Accessibility", or call or text us at (415) 413-4915.
It helps if you include:
We aim to reply within 2 business days. If we can't fix the problem right away, we'll help you finish your order another way.
This statement covers customgoldgrillz.com, run by First Vibes LLC (doing business as Custom Gold Grillz), P.O. Box 1082, Martinez, CA 94553. Please mail molds and returns only with the label or instructions we send you. We'll update it as we make changes. For all the ways to reach us, see our contact information.
Last reviewed: October 3, 2026
